Shipping policy

Shipping Policy

Last updated: September 28, 2026

Shipping Locations

We currently ship orders within the 48 contiguous United States.

We do not currently ship to Alaska, Hawaii, Puerto Rico, other U.S. territories, P.O. Boxes, or addresses outside the United States.

International Duties and Import Taxes

For international orders, the customer is responsible for all customs duties, import taxes, brokerage fees, and any other charges imposed by the destination country.

These charges are not included in the product price or shipping cost unless we expressly state otherwise. They may be collected by the shipping carrier or customs authorities before or at the time of delivery.

As a rough estimate only, customs duties and import taxes may total approximately 10%–30% of the declared order value. The actual amount varies depending on the destination country, product classification, country of origin, shipping method, and local exemptions. We cannot guarantee or control the final amount.

Shipping Costs

Standard shipping is free for eligible orders delivered within the 48 contiguous United States.

Any applicable taxes will be shown at checkout before you complete your purchase.

Order Processing

Orders are normally processed and handed to the shipping carrier within 2 business days after the order is placed and payment is successfully authorized.

Orders placed on weekends or U.S. holidays begin processing on the next business day.

Delivery Carrier and Estimated Delivery Time

Orders are shipped through FedEx or another comparable ground delivery carrier.

After shipment, estimated delivery time is approximately 1–5 business days, depending on the destination and carrier route.

Including processing time, most orders are delivered within approximately 7 business days from the order date.

Delivery times are estimates and are not guaranteed because carrier delays, weather, address issues, and other circumstances outside our reasonable control may affect delivery.

Tracking Information

You will receive a shipment confirmation email containing the available tracking number or tracking numbers once your order has shipped.

Tracking information may take some time to appear or update after the carrier receives the package.

Multiple Packages

Some standing desks are shipped in two separate packages, including a desktop package and a desk-frame package.

Packages may ship from different fulfillment centers located on the East Coast or West Coast and may arrive on different days.

Please review all tracking numbers before reporting an order as incomplete.

Address Changes and Order Cancellations

If you need to modify your shipping address or cancel your order, please contact us at info@anadesks.shop within 1 hour of receiving your order confirmation.

We will try to accommodate your request, but we cannot guarantee that a modification or cancellation will be possible once the order has entered processing or has shipped.

Incorrect or Undeliverable Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

If an order is returned to us because of an incorrect, incomplete, or undeliverable address provided by the customer, additional shipping charges may apply to resend the order.

Any additional charge will be disclosed before the order is reshipped.

Damaged Packages or Products

If your package or product arrives damaged, please contact us as soon as possible at info@anadesks.shop.

Please include:

  • Your order number
  • Your full name
  • A description of the damage
  • Clear photos of the product
  • Clear photos of the outside and inside of the packaging
  • A photo of the shipping label

Please keep the product and all packaging until we provide further instructions.

We will review the information and work with you to provide an appropriate solution.

Lost or Missing Packages

If a package appears to be missing, first check all tracking numbers because products from the same order may arrive in separate packages.

If a package is lost, missing, or the tracking information shows a delivery problem, please contact us at info@anadesks.shop as soon as possible.

We will investigate the shipment with the carrier and work with you to resolve the issue.

Returns and Refunds

For information about returns and refunds, please review our Refund and Return Policy.

Contact Information

anadesks 1209 Mountain Road Pl NE Albuquerque, NM 87110 United States

Email: info@anadesks.shop

Phone: +1 (505) 207-8809

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